The team at Brighton Plastic Surgery would like to assure clients that we continue to closely monitor the unfolding COVID-19 situation and are implementing all necessary safety measures and closely following Health Department Guidelines.
Our practice continues to operate at this time however many changes are in place. Additional measures have been implemented to protect our patients and staff at this uncertain time. Some of these include:
- Hand wash stations: you’ll find these at our entrance. All people entering our premises are required to thoroughly wash hands on arrival, and upon leaving.
- Phone appointments – it is not always possible, however where we’re able we are now providing phone consultations, limiting the number of people passing through our practice whilst still providing important patient care and guidance.
- Limited number of people in our practice at any given time– at this time only essential support people may attend a client’s appointment. Please be mindful that as a support person you may be asked to wait in your car. If you are attending an appointment on your own, you may also be asked to wait in your car until we are ready for your appointment. The seating capacity in the reception area is deliberately very limited
- Cashless payments – We’ve moved to cashless payments wherever possible.
If you are unwell you will not be able to attend the practice for your appointment. Please phone us and we will guide you in regard to your ongoing care.
If you have an upcoming appointment our staff will contact you to discuss how this will be managed for you.
We thank you for your understanding and patience as we navigate these challenging times.
Please follow us on Facebook to stay abreast of any new developments as we’ll post timely updates there, and on our website. As always if you have any questions or concerns please call the practice on 03 9592 0522.